How do I get help with the portal or events?
Use the Support area for AI support, knowledge base, and ticketing. There’s also a WhatsApp hotline for quick assistance. Average ticket response time is typically well under an hour.
What if I have a dispute with another member?
Use PIMS (Property Investors Mediation Service). Independent mediators step in to resolve issues and keep the Academy a safe environment. Persistent non-compliance can lead to removal.
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